PRIVACY POLICY

LAST UPDATED 16/07/2025

 

1. General

This Privacy Policy sets out how HABILIS NUMERICUS LTD, a company incorporated under English law, collects, uses, stores and protects your personal data when you visit or use the website IAMNUC (the “Site”), place orders, or interact with our services.

By accessing the Site, you agree that HABILIS NUMERICUS LTD may collect and process your personal data in accordance with this Policy, in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR) and all applicable local data protection laws.

2. Account Data

All personal data you provide when creating or managing your account are treated as strictly confidential.

You have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability.
To exercise these rights, please contact:

HABILIS NUMERICUS LTD – Customer Service
PO Box 4385, Cardiff, CF14 8LH, UK 

You can access or update your personal information and manage your preferences (e.g., newsletters) via the “My Account” section. You may also close or delete your account at any time.

Some data may be retained for legal or accounting reasons (e.g., tax compliance, fraud prevention, dispute resolution) but will not be used for marketing once your account is closed.

You remain solely responsible for keeping your login credentials confidential. Please inform our Customer Service immediately if you suspect unauthorised use.

3. Data Collected When You Register

When you register on our Site or place an order, we collect personal data such as title, name, date of birth, postal address, phone number, email, password and any other relevant details needed to process your order and maintain our relationship.

This data is necessary to:

  • Process and deliver your orders using your selected shipping method,

  • Arrange appointments if needed,

  • Track and update you on your orders,

  • Send newsletters and event updates (with your consent),

  • Develop and improve our platforms and tools,

  • Prevent fraud and secure deliveries,

  • Personalise the Site and services based on your preferences,

  • Provide customer service (after-sales support, returns, warranty claims).

We may share your postal address with trusted third-party delivery providers or relay points and send you SMS notifications for delivery updates.

If you choose not to provide certain information, we may be unable to fulfil some services.

You may update your information at any time through your “My Account” area.

4. Payment Data

4.1. Payment Security

All transactions are carried out securely using encryption (SSL protocol). Your banking details never pass directly through our Site but are handled exclusively by trusted, PCI DSS-certified payment partners such as CIC, Stripe or Revolut.

Pages where your URL begins with “https://” are secure.
When you pay by card, your payment is processed securely by your bank.

4.2. Card Verification & Fraud Prevention

Our banking partners may verify card numbers and check for reported fraud or theft to protect you and us.

We also use 3D Secure to enhance security: you may need to authenticate via your bank (SMS, security questions, etc.).

For convenience, you may choose to store your encrypted card details for future purchases. These details are securely held by our certified payment partners — never by us directly.

You can request access, rectification or deletion of this information at any time.

5. Newsletters & Transactional Emails

5.1. Newsletters

You may choose to subscribe to our newsletters to receive information about our products, special offers and events. You can unsubscribe at any time.

5.2. Transactional Emails

To ensure proper order processing and customer service, you will receive transactional emails for order confirmation, preparation, shipping and tracking.
Our Customer Service may also email you regarding delivery issues, address changes, returns or cancellations.

6. Recipients of Your Data

Your personal data may be shared with trusted processors and partners strictly for the following purposes:

  • Managing newsletters and marketing emails,

  • Securing payments through our payment providers,

  • Customer Service operations.

All recipients must comply with our instructions and with UK GDPR, EU GDPR and other applicable data privacy laws.

7. Cookies

7.1. Purpose of Cookies

Cookies are used to:

  • Analyse Site performance and navigation,

  • Improve Site functionality and page loading,

  • Measure Site visits and optimise user experience,

  • Adapt the Site’s display to your device,

  • Remember your preferences,

  • Personalise content and offers.

7.2. First-Party & Third-Party Cookies

Cookies may be set by HABILIS NUMERICUS LTD or by trusted third parties (e.g., analytics, advertising or social networks). For example, social media features like “Like” or “Share” buttons may allow third parties to track your browsing activity.
We do not control how third parties use such data. Please refer to their privacy policies:

7.3. Managing Your Cookies

You can configure your browser to accept or reject cookies and to delete cookies at any time.
However, disabling cookies may affect key Site features such as managing your cart or saving preferences.

For details on managing cookies:

8. Changes

HABILIS NUMERICUS LTD may update this Privacy Policy at any time to remain compliant with UK and EU data protection laws. The latest version will always be available on our Site.
We encourage you to check it regularly.

9. Governing Law & Jurisdiction

This Privacy Policy is governed by English law.
However, the mandatory provisions of EU data protection law shall remain in effect for Clients based in the EU.

Any dispute concerning the interpretation or application of this Policy shall fall under the exclusive jurisdiction of the courts of England and Wales, without prejudice to your statutory rights under applicable consumer law.